Introduction

At Tradeside.online, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing our platform, digital services, and terminal interfaces.

Information We Collect

To provide you with a secure and functional ecosystem, we collect the following types of information:

• Account Information: When you register, we collect your username, email address, and encrypted password.
• Verification Data (KYC): For platform security and anti-fraud measures, we may collect identity verification documents (such as CNIC/ID card images) which are strictly used for account validation.
• Wallet Preferences: We securely store your provided cryptocurrency network addresses (e.g., TRC20, BEP20, BTC, ETH) solely for processing your service withdrawals and transactions.
• System Logs: We collect non-personal data such as IP addresses, browser types, and timestamp data for administrative and security monitoring.

How We Use Your Data

Your data is strictly used for platform operational purposes. We use the collected information to:

• Create and manage your platform account.
• Process internal transactions, service activations, and balance updates.
• Enhance platform security, including Two-Factor Authentication (2FA) and manual administrative checks.
• Send important system notifications, password reset links, and updates regarding your account status.

Data Protection and Security

We implement strict administrative and technical protocols to ensure your data remains secure. Wallet preferences and identity documents are held securely server-side. Passwords are cryptographically hashed, meaning not even our system administrators can view your raw password.

As part of our automated security protocols, accounts that remain entirely inactive (zero active subscriptions and zero balance) may be periodically pruned from our database to maintain system efficiency and minimize data exposure.

Third-Party Sharing

We do not sell, trade, or rent your personal data to external third parties. Your information is only shared when absolutely necessary to comply with legal obligations, enforce our Terms of Service, or protect the rights and safety of the platform and its users.

Your Rights

You have the right to request access to the personal data we hold about you. You may also request corrections to inaccurate data or request the deletion of your account and associated data by contacting our administration team. Please note that certain transaction logs may be retained for auditing and security purposes.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the "Last Updated" date at the top will be revised accordingly. We encourage you to review this policy regularly.